Frequently Asked Questions
Q. What should I wear to class?
A. There is absolutely no nudity allowed in class, Pole Pro is a professional fitness and dance studio. Typical gym wear like shorts and a t-shirt, or tank top will do. Try to wear clothes that are breathable and made of soft material, like cotton. Do NOT wear jewelry and clothes that have buttons, or zippers, which can pinch your skin and/or scratch the pole. Avoid wearing bras with metal or plastic clasps. Sports bras are recommended. Do NOT wear any lotions or oils the day of class. You will be asked to remove you socks and shoes upon entering the studio.
Q. What should I bring to class?
A. For sanitary reasons you will need to bring your own exercise mat or plush towel for the warm-up.
Q. Any other requirements?
A. You must be 18 years of age or older to participate. Please arrive 10 minutes early to class. The doors will be locked and you will not be allowed to enter once class begins. The use of alcohol or illicit drugs before or during class will NOT be tolerated. Pole Pro reserves the right to deny or cancel membership to anyone failing to comply with our terms and conditions. Pole Pro is not responsible for any lost or stolen items.
Q. Do I need to reserve a spot in class?
A. Yes to assure that we have the proper ratio of women to poles. Payment is required to make reservations. Visa, Mastercard and Discover accepted.
Q. How do I book a party?
A. Call (504) 495-6312 to speak with a Pole Pro representative.
Q. Are gift certificates available?
A. Yes! Pole Pro gift certificates are perfect for any occasion. Call (504) 495-6312 to purchase.
Q. Where can I buy a pole for my home?
A. We recommend Lil’Mynx, www.lilmynx.com, X-Poles, www.xpolesus.com, or Platinum Stages, www.platinumstages.com.
Q. What is your refund policy?
A. All purchases are non-refundable.
Q. What is you cancellation policy?
A. 24 hour notice of cancellation is required. Failure to do so will result in forfeiture of your class. There is NO refund for a missed class.
Q. Is alcohol allowed in the studio for parties?
A. For safety, liability and by state laws, alcohol is NOT allowed in the studio, or on the studio premise. Participants should not be intoxicated. Pole Pro reserve the right to refuse service to anyone suspected to be under the influence.
Q. Are non-alcoholic drinks and refreshments allowed during parties?
A. Yes! Non-alcoholic drinks (i.e. soda, water) and light refreshments (i.e fruit, veggie, cheese trays) are welcome. Please bring all necessary supplies like plates, napkins, etc. as Pole Pro does not supply these. Please, notify your party coordinator if you plan on bringing any of these items.